Accounts Receivable, Intern

US-NC-Durham, NC
Job ID
2017-9772
# Positions
1
Category
Other
Position Type
Temporary

Overview

SolarWinds MSP is the world’s leading SaaS based software developer for IT Service Management Platforms. We develop and operate a set of global SaaS solutions including; Remote Monitoring and Management systems, Managed Security solutions, Data Backup, and eMail security. Our platform is available 24*7 and services thousands of customers worldwide.

We are looking for a high energy, self-starter who prides themselves on having exceptional customer service skills, holds themselves to a high standard of performance and has a get it done attitude to join the Global Revenue Operations team as an Accounts Receivable Clerk. The Accounts Receivable Clerk is responsible for supporting the Collections team in their efforts to successfully reduce DSO. This is a part-time position for up to 29 hours per week.

Responsibilities

  • Process invoice adjustments.
  • Perform account reconciliations.
  • Assist with tasks related to month end close.
  • Use and maintain the collection tool to manage data, disputes, correspondence, notes, etc.
  • Report to management the status of accounts including producing and analyzing A/R aging reports.
  • Provides document copies to internal/external clients.
  • Processes miscellaneous demographic change requests and updates systems as required.
  • Completion of vendor form requests, W-8 requests, and other customer requests as needed.
  • Participate in meetings as required.
  • Research and apply unallocated cash.
  • Share your knowledge and experience with colleagues.
  • Help with additional projects and tasks related to Global Revenue Operations as they arise.
  • Provide best in class customer services with a focus on enhancing the customer experience.

Qualifications

  • Customer service experience in a high transaction environment is preferred.
  • Ability to work in an open environment and with cross-functional teams.
  • Experience using CRM (SFDC), ERP systems (NetSuite) is preferred.

 

Key Competencies  

  • Customer Focus
  • Communication & Confidence
  • Working Effectively with Others
  • Detail Oriented

 

At SolarWinds MSP, we know it’s our people that make us great. Our company is founded on the principles of building a great place to work, delivering an exceptional customer experience and continuing our sustainable high growth business.

We are seeking smart, creative professionals to join in our success.

 

#IN  #LI

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