Sales Enablement Manager/Lead Technical Trainer

US-UT-Lehi
Job ID
2017-9743
# Positions
1
Category
Product
Position Type
Permanent

Overview

At SolarWinds, we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. Our sales readiness managers equip our salesforce with the training and development they need to hit the ground running and provide continuing education to deepen their knowledge and make them more successful.

This job is for you if you:

  • Are a partner to the business on improving performance through technical learning
  • Can quickly learn, simplify and communicate technical concepts for non-technical people
  • Love creating interactive and engaging learning solutions in multiple formats (e-Learning or instructor-led) that deliver business results
  • Have a natural talent and desire to facilitate live learning virtually or in person
  • Have a passion for the fast-pace and intensity of the sales floor
  • Would enjoy the challenge and creativity needed to get it right for our unique global business and people

Responsibilities

 

  • Design and develop timely and effective learning solutions in multiple formats (iLT, viLT, digital formats, performance supports, and on-the-job development) for SolarWinds’
  • Leverage expertise in instructional systems design, the software business, and inside sales acumen to custom build and deliver highly consumable content on sales processes, sales skills, product and technical training
  • Serve as global program manager for assigned curricula, including design, development, delivery, evaluation and ongoing analysis for constant improvement
  • Apply adult learning and instructional design principles and experience to create learning solutions in multiple formats (iLT, viLT, digital formats, performance supports, and on-the-job development) that minimize time out of seats and maximize learning
  • Develop clear and concise content on sales processes, sales skills, product and technical training
  • Develop and maintain positive and productive relationships with key stakeholders including sales leaders, sales engineers, product marketing, renewals, and L&D
  • Develop and maintain subject matter expertise on our core products, including the underlying technology, customer personas and pain points, use cases, etc.
  • Make optimal use of our internal knowledge management systems, business applications and learning management systems for program coordination including registration, assignments, tracking, reporting, testing, and evaluation

 

 

Qualifications

 

  • Bachelor’s Degree required
  • Minimum 5+ years of experience in sales, sales operations or sales enablement, designing and delivering sales and/or technical training, ideally in a software or sales environment
  • Experience with sales CRM systems a plus
  • Ability to occasionally travel domestically and internationally
  • Experience in a fast-paced, iterative organization
  • Demonstrated passion for sales training or enablement

 

Targeted Capabilities:

  • Instructional Design: strong working knowledge of how adults in general - and salespeople specifically – learn; can translate learning needs into learning objects that measurably achieve required objectives
  • Sales Acumen: understanding of prospects and a sense of how to approach a sale
  • Technical Knowledge: business-level understanding of IT concepts including networks, systems, and virtualization technology
  • Communication: crisp, compelling and practical style of writing, editing, speaking
  • Confidence: executive presence to credibly and confidently work with reps and sales leadership in and out of the classroom
  • Facilitation: strong facilitation skills that drive high levels of participant engagement
  • Collaboration: able to partner with the business to identify and address the root causes of performance needs to improve sales metrics
  • Program Management: able to prioritize, scope, plan, and execute to independently move projects forward in a fast-paced, global environment
  • Initiative: able to solve problems and ask for help when needed in order to independently move self and projects forward, in a fast paced, high volume culture

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