• Collections Specialist, Intermediate

    Location US-TX-Austin
    Job ID
    # Positions
    Position Type
    Business Group
  • Responsibilities

    • Responsible for managing a portfolio of assigned accounts receivables accounts.
    • Tasked with identifying and resolving problems that might delay payment of accounts receivable cash collection and/or affect customer satisfaction.
    • Tasked with meeting and/or exceeding assigned collection targets.
    • Research, identify and resolve unapplied payments.
    • Review contracts, orders and invoices to reconcile and resolve customer disputes.
    • Responsible for timely follow-up and regular updates to accounts receivable collection notes.
    • Weekly and monthly reporting as determined by management.
    • Initiate credit requests and credit memos as assigned by management


    • Bachelor’s degree in accounting, finance, business administration or equivalent work experience2-3 years of demonstrated experience managing a collections or an accounts receivable portfolio.
    • Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making.
    • Strong Written and verbal communication skills required.
    • A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
    • Excellent customer service skills required, including the ability to respond calmly and make rational decisions in stressful situations.
    • Familiar with Microsoft Excel, Word, and Outlook.
    • Flexibility in work schedule when required.
    • Must be able to work as part of a team with peers and leadership within organization.
    • Exposure to NetSuite, SalesForce, Great Plains, etc. preferred


    Self-management, Customer focus, Communication skills, Negotiation skills, Critical thinking, Taking ownership and responsibility


    #LI-SD1 #IN

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