• MSP Account Manager

    Location CA-ON-Ottawa
    Job ID
    # Positions
    Position Type
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds MSP empowers managed service providers of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage. Integrated solutions including automation, security, and network and service management—both on-premises and in the cloud—backed by actionable data insights, we help managed service providers get the job done easier and faster. For more information, visit www.solarwindsmsp.com.


    • Achieve sales and retention targets within assigned territory.
    • Representing SolarWinds MSP message at summits, seminars and trade shows.
    • Regular reporting to management on activities, territory initiatives, and pipeline.
    • Training of customer personnel on business methodology related to SolarWinds MSP business strategy
    • Creating sales and marketing materials for customer use.
    • Regular communication with all customers in assigned territory, and facilitating issue resolution of all issues uncovered.


    • University or college degree.
    • 2 to 3 years of relevant experience.
    • Experience working in a VAR or IT services environment is highly desirable.
    • Experience in a channel sales role would be a definite asset.
    • Territory management skills an asset.
    • Excellent English communication skills, both written and verbal.
    • Excellent presentation and verbal communication skills, especially in a one-to-many presentation setting both live (in person) and over the phone/internet.
    • Must display self-discipline necessary to interface effectively with customers, management, and all levels of employees.
    • Excellent problem-solving and adaptive thinking characteristics. Ability to weigh many situational factors and be able to recommend appropriate solutions.
    • Ability to learn quickly, adapt to a variety of customer situations and work independently.
    • Ability to innovate and create new solutions and materials.
    • Must be able to read and effectively and interpret general business documentation.

    Apply/Socialize Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.