Successful candidate will be responsible for providing world-class TECHNICAL SUPPORT for our global customers utilizing our award-winning Database Performance Analyzer (DPA) software. Candidate will be responsible for answering technical support questions via telephone, email, twitter, forums and other channels as defined. The ideal candidate will have both technical credentials and a friendly consultative approach to solving customer problems. **PLEASE BE AWARE THIS IS A TECHNICAL SUPPORT ROLE SUPPORTING OUR DBA CLIENTS. THIS IS AN ON-SITE ROLE BASED IN AUSTIN TEXAS, AND NOT REMOTE. LOCAL CANDIDATES ONLY PLEASE.
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to more than 100,000 customers worldwide – from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today’s complex IT environments. SolarWinds’ growing online community, thwack, is a gathering-place for problem-solving, technology-sharing, and participating in product development for all of SolarWinds’ products. Individuals with your skill set are a welcome addition to our team and we hope that you will learn more today at http://www.solarwinds.com . SolarWinds is an Equal Opportunity Employer.