• Sr Security Sales Engineer

    Location US-TX-Austin
    Job ID
    2018-11338
    # Positions
    1
    Category
    Sales
    Position Type
    Permanent
    Business Group
    SolarWinds
  • Overview

    Due to the growth that SolarWinds is experiencing, we are hiring a Senior Sales Engineer. As a Senior Sales Engineer, you will provide prospects and sales staff with technical product advice during sales discussions. This position requires the ability to competently perform online technical product installations and demonstrations, during which you must effectively promote product features, answer questions and clearly ascertain the prospect’s technical requirements.

    Responsibilities

    • Demonstrate SolarWinds security solutions to showcase features that make an IT professional's job easier.
    • Provide technical assistance to customers evaluating SolarWinds security solutions to ensure their success criteria are met.
    • Perform advanced troubleshooting of SolarWinds security products.
    • Provide best practices on product design and deployment architecture using Visio.
    • Assists sales reps in offering products that solve business needs and technical challenges.
    • Deliver technical training on new and updated products to sales staff.
    • Communicates customer feedback on product feature/functionality and challenges to SolarWinds Product Management team.
    • Respond to customer questions via email.
    • Provide technical responses for RFI/RFQ/RFPs.
    • Maintain accurate documentation of all customer interactions in CRM.

    Qualifications

    • Bachelor’s degree in a technical field or 5+ years experience in a related field (Network Engineer, Network Administrator, System Administrator or similar IT related job function.)
    • Possess strong oral and written business communication skills.
    • Prior experience in a pre-sales technical role with a SAAS based security solution is preferred.
    • Exceptional customer service skills.
    • Subject matter expert in at least one of the following areas: Security/Networking/Application/Virtualization/Database/Storage technologies.
    • Must have excellent technical troubleshooting skills.
    • Experience delivering technical training to sales staff is highly desirable.
    • Extensive experience with TCP/IP based networks with a solid understanding of Network and Application management protocols including ICMP, SNMP, Syslog, WMI, RPC, DNS, DHCP and LDAP.
    • Extensive experience administering Windows Server 2012/2016 and SQL 2014/2016/2017.

    Preferences:

     

    • Experience in a pre-sales technical role with a hosted solution.
    • Experience administering SIEM/Security/IDS/FW products (NIDS & HIDS) .
    • Experience with Syslog, OSSEC, Snare, JSON, WMI.
    • Experience authoring complex Regular Expressions.
    • Experience working with programming languages like Perl, Python, Powershell, etc.
    • Experience creating custom reports utilizing SQL queries.

    #IN  #LI-AD1

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