• Sales Engineer, Intermediate

    Location CA-ON-Ottawa
    Job ID
    2018-10987
    # Positions
    1
    Category
    Sales
    Position Type
    Permanent
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds MSP is a recognized market leader in MSP business transformation solutions. Our systems and support provides the most comprehensive solutions on the market today and includes: N-central, the industry leading remote monitoring and management automation platform, dedicated Partner Development Specialists, self-directed education modules, customizable sales and marketing collateral, and helpdesk support services. These products help service providers quickly ramp-up and deliver the broadest range of new managed services at the lowest service delivery cost.

     

    Thousands of MSPs use Solarwinds MSP solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide. With offices in North America, Europe and Australia, SolarWinds MSP is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM, CA and Cisco, among others.

    Responsibilities

    Pre-sales activities include:

    • Pre-Sales product demonstrations via web-meeting
    • Manage prospect evaluations and provide technical assistance during the trial process
    • Provide pre-sales support via online support tools
    • Provide trial orientations and walkthroughs focusing on Solarwinds MSP strengths and capabilities
    • Field competitive questions as they arise.

     

    Post-sales activities include:

    • Work with Partners to assess and address client requirements during deployment Solarwinds MSP remote monitoring and management solution.
    • Offer design and configuration best practices to partners when deploying Solarwinds MSP products to client networks
    • Problem identification and resolution during deployment
    • Deliver product training to both Partners and support staff, where needed

    Qualifications

    • 3 years experience as a field/networking technician or System Administrator
    • Ability to effectively convey the product message and value proposition through technical demonstrations, trade show presentations, and onsite training engagements
    • Strong communication, presentation and client management skills
    • Ability to demonstrate planning, organization, implementation and time management skills
    • Thrive in a dynamic, fast paced work environment
    • Ability to work with little or no supervision
    • Highly motivated self-starter

    Preferences: 

    • Previous experience with RMM platforms
    • Field work/customer facing roles or duties
    • Presentation skills
    • Quick study
    • Desirable industry certifications (MCSE, CCNA, etc.)

          

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