• DevOps Engineer

    Location US-NC-Durham, NC
    Job ID
    # Positions
    Position Type
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds MSP, a division of SolarWinds, is experiencing rapid growth of our SAAS services division! Our explosive success with our SAAS offerings has us seeking a top, Development Operations Engineer to be part of our next wave of growth. SolarWinds MSP develops and operates a set of global SAAS solutions including; SAAS Remote Monitoring and Management systems, Managed Security solutions, Cloud Backup, and Cloud eMail security. These services are SAAS offerings that run 24*7 and service thousands of customers worldwide.  The majority of our platforms are Linux based however, we have recently release new features built on Windows platforms and anticipate continued expansion on both platforms. Inclusion of these new development platforms has created additional expansion opportunity for a DevOps Engineer possessing Linux, Windows, and backup technology skills within the team.


    The successful candidate will have prior experience working in high volume SAAS environments and have a passion for cloud based solutions. We promote close collaborative working relationships between the development and operations teams. Individuals who have prior experience working in an Agile environment running 7x24 mission critical applications will most comfortable with our development and deployment models.


    • Primary liaison with product development teams concerning support of product delivery timelines
    • Work with the development teams to ensure alignment of development needs and timelines with infrastructure capacity and capabilities
    • Plan, manage and provide systems infrastructure and application support
    • Develop and implement operational best practices while maintaining agility
    • Manage relationships with hosting providers and other suppliers
    • 7x24 availability and on call rotation required
    • Assist Technical Support Organization as necessary on specific product issues


    Development Operations Engineer Desired Attributes

    • Strong customer orientation – must be a team player with a ‘can do’ approach
    • Must have a collaborative work style
    • Excellent interpersonal and organizational skills
    • Attention to detail and focus on quality
    • Strong communication skills to effectively liaise with both technical and non-technical staff
    • Ability to act decisively and works well under pressure

    Required Education / Experience

    • Bachelors or Master’s degree in appropriate technical discipline
    • 5+ year’s relevant technical experience. Experience with providing SAAS/Hosted delivery required
    • Experience designing and implementing SAAS solutions at scale
    • Expert level infrastructure technical skills. (Linux and Windows technologies)
    • Expert level experience with cloud backup and storage technologies
    • Solid hands on experience with AWS cloud technologies
    • Solid TCP/IP networking experience and understanding
    • Solid database experience including database tuning, high availability, replication and optimization (experience with MySQL experience preferred)
    • Knowledge of information security best practices
    • Experience with automation tools required (such as Ansible, Puppet, Chef, Jenkins, Terraform, etc)
    • Scripting and systems-related programming skills, including API integration of monitoring systems and custom toolsets


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