The Solarwinds cloud business was formed through carefully orchestrated acquisitions of numerous young and innovative SaaS businesses. We use the latest technologies, we are agile, and since are an all SaaS business we are fast! We are focused on building amazing, scalable products for our customers. We maintain a fun, exciting, dynamic startup culture based upon teams of extremely talented people. We do have the added benefit of being we having corporate financial backing which allows us to explore non-organic growth opportunities and additional investment for strategic initiatives! The Solarwinds.cloud business is critically important to the future growth of Solarwinds Inc.
We are looking for energetic and talented people who love to solve challenging problems!
•Proven ability to make high volume outbound phone calls daily to existing customers
• Accurately log all notes and follow up information
• Overcome objections by relating our product features, benefits, and value proposition
• Taking credit card orders via phone
• Managing and tracking the quote to order process
• Verifying pricing and products
• Demonstrate a persistent and professional manner both on the phone and in the office
• Working with the customer service team to help process customer requests to merge accounts / transfer assets and conduct account audits
• Assisting the sales staff with customer maintenance related questions
•Assisting the order Management team with customer and account research for renewal orders